About Tom C. Johnson

Tom C. Johnson worked for the largest Fleet Management Company in the world for 17 years. His job was to analyze fleets; 3500 of them over the past 21 years. He has spent the past 6 years as an independent fleet consultant and workplace authority. Tom's first book on team building sold over 23,000 copies and was an international best seller. It was customized by Sears Roebuck for their Corporate University. He is a frequent contributor to Automotive Fleet Magazine.

Tom believes that pushing your limits creates a culture where innovation and creativity flourish naturally. Satisfaction and fulfillment become the rule rather than the exception in the new work environment -- while creativity, energy, and spirit become the norm for Government operations. In this kind of an environment, employees embrace change and take self-responsibility for their performance.

Billions are spent on training, quality movements, re-engineering but what are the results? Tom uses methodologies that deal directly with measurements against performance. His goal with clients in the public sector is to have them measure outcomes effectively using performance information, which is the cornerstone of internal performance measurement and external accountability. It is having a focus on measuring outputs and outcomes - not simply reporting on activities and inputs.